FAQ’s with Get Help With Debt
Can I contact you or request a callback outside of 9-5?
You can call us on 02890 393626 from 9am – 8pm on Mondays and you can arrange for one of our advisers to call you outside office hours Tuesday to Thursday. You can also arrange to call in and see us in our head office in Belfast (by appointment only).
How can I meet with you to discuss my situation?
You can call us to arrange a no-obligation meeting to discuss your situation and how we can help you move on from the stress of unmanageable debt. We can also arrange to do this over the phone or via skype if you prefer.
What documents do we need?
If you decide to engage with us to look after your debt settlement you will be allocated your own case manager who will be in touch and guide you through every step. In the initial consultation, you do not need to bring any documents with you.
How much does it cost?
There are no upfront fees for the consultation and our fees are part of the settlement amount after the negotiation process with your lenders has been completed.
What is the normal process?
After the initial consultation if you choose to engage Get Help With Debt (part of the CD Fairfield group) to look after your debt settlement negotiations you will be allocated your own case manager. The case manager will request all of the information that we require and then start working on the paperwork that is required in order to get a settlement with your lenders. Once you engage us to work on your behalf your interest charges are frozen and we work with you to make sure that the new payment arrangement is affordable to you.
What is my next step?
Get Help With Debt (part of CD Fairfield Capital) are authorised and regulated by the Financial Conduct Authority and only ever follow strict advice guidelines. If another solution is better for you, we’ll advise you of it during your free consultation. If you are worried about the cost and affordability of repaying all of your debts then call to arrange a no-obligation chat with one of our experienced advisors today on 02890 393626.